Dukascopy Bank Review & Overview

Dukascopy user-ratings: $100
10 of 10 points 1 reviews
  • Asset varierity - 10/10
  • Trading platform - 10/10
  • Support - 10/10
  • Fees - 10/10
  • Deposit/Withdrawal - 10/10

Facts about the company:

  • Type: Forex, CFDs, and Binary Broker
  • Regulation: Banking license in Switzerland
  • Minimum deposit: $100
  • Demo account: Free
  • Markets: 500+ Forex, Banking, CFD, Binary, Cryptocurrencies, Stocks, bonds, ETFs, 


Comments Rating 10/10 (1 review)


  • 24 hours live trading support
  • Regulated Swiss bank
  • Welcome bonus 100%
  • Spread from 0.1 pips 


About Dukascopy

We have subjected the online broker Dukascopy to a relatively extensive test, taking into account a number of features and categories. Before we go into the various individual aspects in detail, in this first section we would first like to present the most important experiences that we made during our test. The first thing that stands out is the great variety that this online broker has to offer its customers.

Screenshot of the Dukascopy landing page

A first look at the Dukascopy website makes it clear that the trading offer not only provides CFD trading in stocks, commodities, indices, and currencies but also that a special account can be opened for trading gold. A third option available to the traders is trading with the Binary Option instrument. Here, too, traders can bet on the price development of underlying from the common areas. We were also very impressed with the range of trading services that Dukascopy provides for traders. Our view fell thereby first on the column TV. Here, self-produced formats are posted in regular rotation. Traders can benefit from current market assessments, technical analyses, and specific strategy proposals.

CompaniesDukascopy Bank SA
addressRoute de Pre-Bois 20, ICC, Entrance H, 1215 Geneva 15, Switzerland
Phonetel: +41 22 799 4888,
Live chatYes

However, the information and education provided beyond this is also impressive and represents real support for trade. In addition to the large selection for the trade and the corresponding support, Dukascopy also offers direct service at a high level. The Online Broker has several offices around the world, which can be contacted directly by phone.

Callback service is also offered. Customers also have a wide choice when it comes to the platform that can be used for trading. Of course, the MetaTrader, one of the most widely used platforms, is available for download. However, several other platform variants are also available, including a browser-based version. According to our impression and experience with Dukascopy during our test, this online broker can be considered a provider that offers a wide range of services for and around trading. How it looks like in the area of security and seriousness, we would like to clarify in the following section.

Check: Is Dukascopy a reputable online broker?

The online broker Dukascopy is a company from Switzerland, which has its own banking license. On this basis alone, you can be sure that it is an absolutely reputable provider, where neither fraud nor rip-offs are to be expected. However, we were also able to establish reliable and fair dealings with clients during our test. The transparent terms and conditions, which are also reliably implemented and adhered to, initially appear serious. If questions should arise concerning the trade, it is very easy to reach a responsible employee by telephone who can provide competent information.

The offer

As mentioned above, the clients who choose the online broker Dukascopy as their trading partner have a very wide range of options. This selection also refers to the account formats that are available for selection. On the positive side, it should be noted that there are no differences in the account types with regard to the amount of the deposit. In principle, all traders can access the full range of Dukascopy services equally, regardless of the amount of the deposit or the trading volume. The fact that there are nevertheless different accounts to choose from is solely due to the fact that separate accounts must be opened for the respective trading options, i.e. CFD trading, gold trading, or binary options trading. A further plus point that we found in our test is the fact that a demo account is also provided for each of these areas. We would now like to go into the respective trading types and the corresponding accounts separately and in more detail.

CFD trading with many underlying assets

In our estimation, a certain emphasis can be seen in the offer for trading CFD products. The online broker follows the strategy of offering its customers a small, but well-structured selection of underlying assets for trading. As with almost all CFD brokers, the offer includes the categories shares, share indices, commodities, and currency pairs. Let’s start with a look at the available currency pairs. With around 50 combinations, a quite impressive selection is available for leveraged trading. As expected, the majors, i.e. the most internationally traded currencies – the euro, US dollar, Japanese yen, and British pound – play an important role. In addition, a number of other currencies can also be traded in various combinations via CFD. Among other things, traders can access the Turkish Lira, the Russian Ruble, and, as should be the case with a Swiss provider, also the Swiss Franc. Also available are the dollar currencies of Canada, Singapore, and New Zealand. Furthermore, Dukascopy also offers the Swedish crown and the South African rand in this segment. The offer in the area of currencies leaves nothing to be desired.

The trader also has the choice of levers that can be used here. A leverage ratio of 1:100, 1:200, or even 1:300 can be set and the corresponding conditions and margin requirements are displayed in interactive tables. In the commodities area, the precious metals gold and silver, as well as the energy values natural gas and oil are available for trading. Agricultural products cannot be traded via Dukascopy. The selection in the area of indices is somewhat broader. The most important values from Europe, Asia, and the USA are available. For example, the Dax or EuroSTOXX can be traded, while the indices from Japan and Hong Kong are offered from the Asian area. From the USA, Dow Jones, the Nasdaq, and the S&P are available. The leverage cannot be adjusted here, it is always 1:100. Finally, a look at the stock CFDs, where around 40 individual stocks can be traded with individually adjustable leverage. The German market plays a special role in the selection, as all Dax stocks are represented.

To sum up:

  • offer includes shares, share indices, commodities and currency pairs
  • around 50 combinations for leverage trading
  • the leverage ratio is 1:100, 1:200 or 1:300
  • Artung 40 individual stocks can be traded

Trading with binary options is also possible

In addition to trading CFDs, the instrument of Binary Options has also established itself in many places as an important form of trading. Especially for private investors, who still have rather little experience in trading leveraged instruments, this instrument offers a comparatively easy to handle the possibility of trading. In the basic version, trading with binary options requires no more than correctly predicting whether a certain value will rise or fall. In the case of Dukascopy, you can in principle access the same values that are also available in the CFD area. This means that in addition to a wide selection of currency pairs, international indices and German stocks are available for trading. The average profit rates offered are between 50 percent and 70 percent per trade. According to Dukascopy, it is also possible to freely choose the payoff rates for the transactions.

In addition, a wide range of other instruments can be accessed in another area (stock options). The offer includes a comprehensive selection of the markets Asia / Pacific, Europe, and America. Thus, options can also be used to profit from shares of the markets in Norway, Switzerland, France, or Great Britain. The American markets include Argentina, Brazil, Canada, and the USA.

More accounts available

As mentioned above, Dukascopy is a company that holds a classic banking license. For this reason, some additional services can be used, such as a gold account or a current account. With these services, the provider is primarily aimed at customers who want to protect their money from possible economic turbulences that are a constant feature of the international financial markets. Gold, the precious metal, or the Swiss franc as it is known, is a safe currency for this purpose. With the Gold Account, holdings of this precious metal can be built up and managed cost-effectively. The current account functions similarly to a classic current account. Savings can be deposited here, just as it is possible to have an individually agreed credit line. The account is managed in Swiss francs.

All in all, Dukascopy is not a classic online broker that focuses exclusively on trading leveraged products. In addition to binary options as an additional option, some more traditional banking services can also be used.

Bonus when trading with binary options

As just mentioned, Dukascopy is not an online broker in the classic sense. Nevertheless, it can be used for a classic bonus. Such a bonus has become almost standard in the industry.

The background to this is that online brokers strive to stand out from the large selection of different providers. In addition, a bonus also offers incentives to deposit more money and generate a higher turnover in trading. However, the bonus offer only applies to the area of trading with binary options. A corresponding sub-account must also be opened for this purpose. A bonus of up to 100 percent of the paid-in capital can then be applied for. However, this additional capital is initially to be understood exclusively as virtual capital, which can be used for trading, but which cannot be paid out easily. For this purpose, extensive conditions must be fulfilled in trading. First of all, it is necessary that sales of 40 times the desired payout amount have been achieved. Furthermore, no payouts may be made from the trading account before these conditions have been met, as this would result in the bonus entitlement being lost in full or at least in part.

Deposit bonus:Yes
Bonus conditions:Only for Binary Options account, 40 times turnover for payment
Other bonuses:No

Deposit and withdrawal by bank transfer or credit card

There are several options available for deposits and withdrawals, which are of course also necessary at Dukascopy before trading can begin. The easiest way is of course for customers who have a normal account with this bank. In this way, money can be transferred directly from the current account to the trading account. However, such an account is by no means a prerequisite for participating in Binary Options or CFD trading. Of course, money can also be transferred simply by credit card.

The services of Visa and MasterCard as well as the debit card provider Maestro are accepted as well as Skrill and Neteller. While it is not possible to deposit or withdraw money with an Internet-based service provider, Dukascopy offers its customers the option of capitalizing the account with a classic bank transfer. While the process can be completed in a very short time with a credit card or even with an own account, with the classic bank transfer it can be expected that it takes a few working days until the money is available on the trading account and can be used in trading.

Security and regulation at a high level

As a company that also holds a classic banking license, Dukascopy can also offer its customers a high standard of security. It is true that Switzerland, which is responsible for regulating this provider, is not part of the European Union so that in principle somewhat different regulatory requirements apply. However, it can be assumed that at least similarly strict regulations apply in Switzerland in order to protect the interests of customers. These include, among other things, deposit insurance, which applies up to a level of 100,000 Swiss francs, should Dukascopy encounter economic problems or even become insolvent.

Dukascopy with good support

Also in terms of the customer service that traders can expect from Dukascopy, it is clear to some extent that it is a bank and yet a more traditional provider.

This may be unusual but does not represent a significant disadvantage. In our experience, support is also very easy to reach by telephone. The branch office in Switzerland can be reached directly during trading hours. In addition, it is possible to set up a callback request, which experience has shown to be responded to very quickly. The third possibility to reach support is to write an e-mail. While the direct support around the trade can thus be assessed as very competent and friendly, a very extensive range of support services is also available.

Support available: 24/7
Telephone:+ 41 22 799 4838
Languages: 2+

Many offers on user-friendly website

In order to be able to take advantage of the extensive range of support, a very user-friendly website is available. However, as the overall offer is very broad and complex, the interested party should first take some time to familiarise himself with the different areas. In any case, it is clear that the provider makes every effort to provide the customer with all the necessary information about the trade. In addition, there is a large selection of platforms, where, in addition to MetaTrader, there are two other specific offers to choose from. After a short training period, these platforms can also be used very well in trading.

Mobile Apps offer additional flexibility in trading

Of course, Dukascopy’s customers can also take advantage of the mobile trade offer. It is very easy to download a special app for each individual trading segment, i.e. trading CFDs or binary options, and install it on the mobile device. The corresponding apps are available free of charge on the website. According to our experience, problems with the installation as well as with the use of this offer are not to be expected, since the control is very closely oriented to the possibilities of the regular platforms.


Dukascopy offers the best conditions for trade!
With Dukascopy, we have tested a provider for trading CFDs and Binary Options, who not only offers its customers the best opportunities in trading but also scores points with a comprehensive range of services around trading. This includes first of all an own TV offer as well as other video formats, which deal with current developments and special offers of Dukascopy. As a company that also has a banking license in Switzerland, a high level of security and reliability can also be expected. In any case, customers need not expect fraud or rip-offs. In addition, Dukascopy can also be used for other services, such as a gold account or a current account.

Most asked questions:

Are my deposits are protected?

As a bank, Dukascopy must meet its obligations and protect deposits. Every user can be sure that up to 100.000 CHF are protected.

Is trading by phone possible?

Dukascopy customers can also wear over the phone. Either via the app or 24/7 via customer service on the following numbers: +41 (22) 799 48 38 and +41 (22) 799 48 48.

What leverage is provided?

Dukascopy provides a leverage of up to 1:200. Please note that the ratios change on holidays and weekends. In this time they are only 1:60

Is trading with MT4 possible?

As one of the most famous trading platforms, Dukascopy also offers trading with MetaTrader 4. However, with MT4, only 41 currency pairs can be traded, while trading on JForex is possible with over 600 instruments.

One Response

  1. Andre Witzel September 13, 2020

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